Other perspectives: External Stakeholders, Collaborative Processes & Social capital, Sustainability, Competitiveness & Innovation, Value Flows & Stock (money, material, information, knowledge)

In this page the focus is on the Generalized Scorecard perspective of internal Stakeholders, intra-organisational business processes, resources.

As this dimension of the generalized scorecard is most mature in industrial and organizational practise and research, the reader is referred to the broad literature on the topic.


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